Privacy policy.

Effective Date: 16th October, 2025

ICJBalance (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.icjbalance.com or interact with us.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: such as your name, email address, company name, and contact details when you submit an enquiry through our forms or subscribe to updates.
Usage Data: including IP address, browser type, time zone, and information about how you use our site (via analytics tools like Google Analytics).
Cookies: small data files stored on your device to improve your browsing experience and site functionality.

2. How We Use Your Information

We use your data to:

Respond to enquiries and provide requested services.
Improve our website, content, and user experience.
Send relevant communications, updates, or newsletters (only if you have opted in).
Comply with legal obligations and prevent misuse or fraud.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Your consent, when you have agreed to receive communications or cookies.
Legitimate interests, to improve our services and website performance.
Contractual necessity, where data is required to deliver requested services.
Legal obligations, to comply with applicable laws and regulations.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, it will be securely deleted or anonymised.

5. Sharing of Data

We do not sell or rent your personal information.

We may share data with trusted service providers (e.g., web hosting, analytics, or email services) solely for the purpose of operating our business. These providers are bound by confidentiality and data protection agreements.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Withdraw consent for communications or data processing.
Request a copy of your data in a portable format.
Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us at

report@icjbalance.com

7. Cookies

We use cookies to understand how visitors use our site and to enhance functionality. You can adjust your browser settings to refuse cookies, though some features may not work as intended.